
Car Dealerships
Me: “WordPress and I have continuing disagreements about
the sizes and positions of graphics.
I am comfortable with imperfection.”
Forgotten Fix
May 4, 2023
In the waiting room, a decades younger woman looked at her watch. I asked how long she’d been waiting.
“2 hours.”
She brought her car in for an oil change and forgot about a recall fix.
She was happy to leave before my windshield wiper replacement was finished.
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A Sign From Heaven
November 9, 2023
I had a conversation with another woman waiting for repairs. Her car was 12 years old.
Woman Car Owner: “When I came to buy a car, that car was sitting by itself. No other cars were around it. The sun came out and a ray of sunlight came down directly on that car. It was like a sign from heaven. I walked inside the dealership and said I want to buy the car with the sun on it. I did not ask about brand or price. I’ve loved it ever since.”
Her face glowed while she talked about her car.

Spranger Guiding Value Clue
Seeing beauty and unique experiences into an object
Harmony
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Safe Driving In Fog
April 4, 2025
I was at the dealership because my warning lights had been coming on when they shouldn’t. The last untimely warning went off while I was driving on a foggy day in the middle of my lane with both hands on the wheel and no car near me. Since it was foggy, I didn’t look to see what the warning was for.
The service manager once had to drive for an hour in dense fog.
Service Manager: “I couldn’t see anything with my headlights on, so I turned them off and turned on my flashers. The flashers illuminated the road enough that I could see pavement in front of my car as well as the center line. I drove 20 miles an hour, but I got home safely.”
Since I didn’t look, Service Manager couldn’t make an educated guess. He gave me an unhappy face and a knee sagging gesture.

DISC Behavior Style Clues
The idea to turn the headlights off and turn the flashers on
Dramatic body language
Influence
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© Paula M. Kramer, 2025
All rights reserved.
Updated October 13, 2025.