Collaboration Up / Toxic Gossip Down

Savvy Businesses Understand That Incivility Produces Losses

Business relationships determine success:  between management and employees, between employees, and between employees and customers.

Savvy Businesses Understand The Costs of Incivility At Every Level

Savvy businesses know that incivility, rudeness, and toxic gossip decrease work effort, work quality, work performance, and customer loyalty.

Leadership tone can attract customers or repel customers.

Increased Civility Increases Collaboration Which Increases Profits

Productive collaboration means employees support each other while completing individual tasks. Dream team formulas put together people who work on different tasks individually while working toward the end result together.

You could use the dream model for every day business tasks while collaborating toward the company vision.

Cross-training employees creates flexible collaboration skills for difficult business times.

Real world examples if you don’t have any of your own

Incivility Up / Profits Down

Civility Up / Losses Down

Incivility Up / Business Death By 1000 Cuts: Mail Order

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Short & sweet course video time: 44 minutes. Course includes story forms for understanding your workplace situations. Video time plus your time filling in the story forms determines the length of the course for you.

Your stories are for you. No one else will read them. You can use your stories to explain your decisions about relationships. If you don’t have a story for a particular video lesson, just put None in each text box.

This course also explains the importance of bystanders with real world examples of bystander actions.

After you finish the course, you will have lifetime access to simple & effective strategies.

Encouraging good gossip with real world examples, 8 strategies
(1 strategy can be effective for Remedy Revenge)

Discouraging bad gossip with real world examples, 7 strategies
(6 strategies can be effective for Remedy Revenge)

Short-circuiting gossip with real world examples, 7 strategies
(6 strategies can be effective for Remedy Revenge)

Connecting gossip cells with real world examples, 4 strategies

Gossip ears networking with real world examples, 7 “listen for” strategies and 1 “chat for” strategy

No quizzes!

Using soft skill strategies proves to bystanders that you have social competence, one of the 2 core competencies core competencies of emotional intelligence.

Sign up for the short & sweet course that gives you simple & effective strategies!

Work Around To See The Strategies

A website permission glitch currently prevents course graduates from seeing the strategies. The web designer has located the glitch and is working on the fix.

Temporary links to the strategies are in 2 private and hidden Facebook pages. When you finish each course, send an email to info@softskillstrategycourses.com. Paula will send you an invite to the private group.

Private LinkedIn groups are coming soon. You can join both the private groups on both LinkedIn and Facebook. Ask questions and share strategy successes in each group.

After the fix is in place, the temporary links in the private pages will

disappear. You will be able to see the strategies by logging into your account.

Reality

Opportunity Observance

Paula’s videos have a few glitches.
She left them in place so you can get used to this truth
and learn to stay observant for opportunity.

© Paula M. Kramer, 2024
All rights reserved.
Updated September 5, 2024.